F.A.Q

Q1: Do you offer free samples?
A1: we provide free samples,but express charge taken by customer.

Q2: What's your MOQ?
A2:WPC PANEL 300SQM, UV PANEL 100PCS, PS PRODUCTS 2000METERS

Q3: How many days can you send samples to us?
A3: Within 5 days after your confirmation.

Q4: Can the customer choose the patterns?
A4: Yes

Q5: What kinds of payment methods do you accept?
A5: Usually we accept 30% as deposit and the balance is before shipment.

Q6: What is your delivery time?
A6: Normally our delivery time is within 15-20days after receiving your deposit Exact production time depends on real quantity of
the order.

Q7: Do you offer installation instruction?
A7: Yes, we have both drawing instruction and video.

Q8: Can we be your distributor?
A8: We accept only one distributor in one area, pls contact Insoul team to confirm.

Q9: Can your wall panel be used in wet and hot or cold situation?
A9: Yes, our panel can be used in bathroom, and have good performance during -20 to 80ºC